About us
Kiwi engineers, quietly keeping NZ businesses running.
We started nzit.help because IT support in New Zealand was either overpriced, offshored, or both. We do the opposite: senior engineers, based here, on call for you.
What we believe
- • Plain English > jargon. Every ticket update tells you what changed and why.
- • Fix the cause, not the symptom. Prevent the next ticket by ending this one properly.
- • Own your outcomes. If it's in scope, it's on us — no finger-pointing.
- • Security by default. Every device, tenant and firewall we touch is hardened.
3
Offices — Auckland, Wellington, Christchurch
40+
NZ-based engineers
24/7
Security operations
97%
Customer retention